Turkmen Rug Handwoven Afghan Carpet Cream

Features: Hypoallergenic | Production Method: Handwoven | Backing: Woven Backing | Pile Height: Fine (under 6 mm) | Material: Wool | Theme/Style: Modern | Color: Cream | Shape: Rectangular || Welcome to Turkmen Rug! We are a second-generation carpet family who have been lovingly continuing our father's profession since 1975. From our store in Istanbul, we deliver handwoven Afghan carpets to all of Turkey and the world. For us, every carpet is a special heritage carrying labor, culture, and years of craftsmanship. Each of our products is presented to our customers with quality wool, meticulous weaving, and a careful selection process. Our carpets are 100% handwoven. Produced with natural wool and root dyes. First-class workmanship. Fresh from the loom. Each one is the handiwork of our masters. Why us? ✔ We are one of Istanbul's most reliable and strongest wholesale carpet suppliers. ✔ We aim for unconditional customer satisfaction. ✔ We provide readily available communication support. You imagine it, we bring its warmth to your home.; Turkmen Rug — Trust, Quality and Family Tradition. Product Usage Information • This product is suitable for daily home use. • Due to its hand-woven and natural wool structure, shedding of fibers/fringes (hair loss) may be observed on the surface during the initial use and throughout use. This is a natural and expected characteristic for hand-woven carpets. • Natural changes may occur on the surface over time depending on the intensity of use. Cleaning and Maintenance Instructions • It is recommended to clean the carpet regularly with a vacuum cleaner. • Vacuuming should be done gently using a brushless attachment. • Avoid harsh beating, shaking and aggressive cleaning practices. • Do not use chemical cleaners. • In case of stains, it is recommended to seek support from professional carpet cleaning services. • Regular and proper maintenance is of great importance for the long-lasting use of the product. Important Information: This product is manufactured using hand-weaving methods and natural materials. Pilling, loosening of fibers, or fraying of the tassels during use are not manufacturing defects but normal characteristics inherent to the product. Warranty and Terms of Use: The product is only covered by warranty against manufacturing defects. Deformations resulting from applications contrary to usage, cleaning, and maintenance instructions are not covered by the warranty. CANCELLATION AND EXCHANGE CONDITIONS: While customer satisfaction is our priority, exchange and return procedures are evaluated under the following conditions: 1. Right of Withdrawal (Under the Distance Sales Agreement): • The consumer has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product. • To exercise the right of withdrawal, the product must be unused, undamaged, and in a resalable condition. 2. Acceptance Conditions: • The product must be sent in its original condition, complete and undamaged. • Deformations caused by use (wear, pilling, fraying, etc.) are not considered within the scope of this warranty. • Damage resulting from improper use, maintenance, and cleaning of the product is not accepted as a cause of damage. 3. Special Information Regarding Handwoven Products • In handwoven and natural wool carpets, shedding of fibers, loosening of fringe, and fraying of the tassels may occur depending on the usage process. • These situations are due to the natural structure of the product and do not constitute a defect. • These natural characteristics are not considered within the scope of change. 4. Defective/Damaged Products • If the product is found to have a manufacturing defect, a replacement or exchange process will be carried out. • Requests submitted within this scope will be finalized after the necessary examination and evaluation process. 5. Shipping and Process • It is the customer's responsibility to package the product appropriately to prevent damage during transport. • Products found not to meet the conditions as a result of the inspection may be returned to the customer. 6. General Provisions • All replacement and exchange processes are carried out within the scope of the Law No. 6502 on Consumer Protection and the relevant distance sales legislation. • All customers who make a purchase are deemed to have accepted these terms.

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Envio mundial a partir da Turquia
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Prazo de processamento da encomenda
As encomendas são normalmente processadas no prazo de 1–3 dias úteis após a confirmação do pagamento. Durante períodos de maior procura ou promoções, os prazos de processamento podem ser ligeiramente prolongados. Depois de processada a encomenda, receberá um e-mail de confirmação da expedição com os dados de seguimento.

Prazo de entrega e parceiros de expedição
O prazo de entrega estimado é geralmente de 5–10 dias úteis após o processamento da encomenda, dependendo do destino e das condições logísticas. Trabalhamos com empresas de entrega internacionais de confiança, como a FedEx, a DHL e a UPS, para garantir uma entrega segura e atempada.

Seguimento da encomenda
Depois de a encomenda ser expedida, pode consultar o estado da encomenda e acompanhar a entrega através da ligação de seguimento enviada para o seu e-mail ou na secção “As minhas encomendas” do nosso site.

Alfândega, direitos aduaneiros e impostos
Todas as encomendas são expedidas para todo o mundo com portes grátis.
A MALLTURK LLC não se responsabiliza por quaisquer direitos aduaneiros, impostos ou taxas de importação aplicados à sua encomenda. Todas as taxas cobradas durante ou após a expedição são da exclusiva responsabilidade do cliente (direitos aduaneiros, impostos, etc.).

Morada incorreta e problemas de entrega
Os clientes são responsáveis por fornecer informações de entrega corretas e completas. Não nos responsabilizamos por encomendas entregues em moradas incorretas ou incompletas fornecidas pelo cliente. Verifique cuidadosamente os dados de entrega ao finalizar a compra.

Dúvidas e apoio
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Garantia de satisfação do cliente e de entrega

Todas as encomendas são embaladas profissionalmente para garantir a máxima proteção. A MallTurk LLC assume total responsabilidade por quaisquer danos que possam ocorrer durante o transporte internacional.

Se faltar algum artigo na sua encomenda, contacte-nos através dos nossos canais de apoio e o artigo em falta ser-lhe-á enviado por expresso, gratuitamente, no prazo de 48 horas.
Além disso, se o produto recebido não corresponder às imagens ou descrições dos nossos produtos, será efetuado um reembolso integral de 100% no prazo de 24 horas, desde que sejamos notificados no prazo de 48 horas após a entrega.

Adicionalmente, todos os produtos estão abrangidos pela nossa garantia de 60 dias: se o seu artigo se avariar ou deixar de funcionar no prazo de 60 dias, forneceremos uma substituição gratuita ou um reembolso integral.