Turkmen Rug Handwoven Afghan Carpet Red

Features: Hypoallergenic | Production Method: Handwoven | Backing: Woven Backing | Pile Height: Fine (under 6 mm) | Material: Wool | Theme/Style: Modern | Color: Red | Shape: Rectangular || Welcome to Turkmen Rug! We are a second-generation carpet family who have been lovingly continuing our father's profession since 1975. From our store in Istanbul, we deliver handwoven Afghan carpets to all of Turkey and the world. For us, every carpet is a special heritage carrying labor, culture, and years of craftsmanship. Each of our products is presented to our customers with quality wool, meticulous weaving, and a careful selection process. Our carpets are 100% handwoven. Produced with natural wool and root dyes. First-class workmanship. Fresh from the loom. Each one is the handiwork of our masters. Why us? ✔ We are one of Istanbul's most reliable and strongest wholesale carpet suppliers. ✔ We aim for unconditional customer satisfaction. ✔ We provide readily available communication support. You imagine it, we bring its warmth to your home.; Turkmen Rug — Trust, Quality and Family Tradition. Product Usage Information • This product is suitable for daily home use. • Due to its hand-woven and natural wool structure, shedding of fibers/fringes (hair loss) may be observed on the surface during the initial use and throughout use. This is a natural and expected characteristic for hand-woven carpets. • Natural changes may occur on the surface over time depending on the intensity of use. Cleaning and Maintenance Instructions • It is recommended to clean the carpet regularly with a vacuum cleaner. • Vacuuming should be done gently using a brushless attachment. • Avoid harsh beating, shaking and aggressive cleaning practices. • Do not use chemical cleaners. • In case of stains, it is recommended to seek support from professional carpet cleaning services. • Regular and proper maintenance is of great importance for the long-lasting use of the product. Important Information: This product is manufactured using hand-weaving methods and natural materials. Pilling, loosening of fibers, or fraying of the tassels during use are not manufacturing defects but normal characteristics inherent to the product. Warranty and Terms of Use: The product is only covered by warranty against manufacturing defects. Deformations resulting from applications contrary to usage, cleaning, and maintenance instructions are not covered by the warranty. CANCELLATION AND EXCHANGE CONDITIONS: While customer satisfaction is our priority, exchange and return procedures are evaluated under the following conditions: 1. Right of Withdrawal (Under the Distance Sales Agreement): • The consumer has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product. • To exercise the right of withdrawal, the product must be unused, undamaged, and in a resalable condition. 2. Acceptance Conditions: • The product must be sent in its original condition, complete and undamaged. • Deformations caused by use (wear, pilling, fraying, etc.) are not considered within the scope of this warranty. • Damage resulting from improper use, maintenance, and cleaning of the product is not accepted as a cause of damage. 3. Special Information Regarding Handwoven Products • In handwoven and natural wool carpets, shedding of fibers, loosening of fringe, and fraying of the tassels may occur depending on the usage process. • These situations are due to the natural structure of the product and do not constitute a defect. • These natural characteristics are not considered within the scope of change. 4. Defective/Damaged Products • If the product is found to have a manufacturing defect, a replacement or exchange process will be carried out. • Requests submitted within this scope will be finalized after the necessary examination and evaluation process. 5. Shipping and Process • It is the customer's responsibility to package the product appropriately to prevent damage during transport. • Products found not to meet the conditions as a result of the inspection may be returned to the customer. 6. General Provisions • All replacement and exchange processes are carried out within the scope of the Law No. 6502 on Consumer Protection and the relevant distance sales legislation. • All customers who make a purchase are deemed to have accepted these terms.

我们致力于尽可能快速、安全地处理和发运订单。

从土耳其全球发货
所有订单均提供全球免费配送。
为确保最高的产品质量并直接对接我们的制造中心，所有产品均从位于土耳其的主要仓库直接发出和配送。

订单处理时间
订单通常会在确认付款后的 1–3 个工作日内完成处理。在旺季或促销期间，处理时间可能会略有延长。订单处理完成后，您将收到包含物流跟踪信息的发货确认邮件。

配送时间与物流合作伙伴
预计配送时间通常为订单处理完成后的 5–10 个工作日，具体取决于目的地和物流状况。我们与可靠的全球快递服务商（如 FedEx、DHL 和 UPS）合作，以确保安全、及时地送达。

订单跟踪
订单发出后，您可以通过发送至您邮箱的物流跟踪链接，或通过我们网站上的“我的订单”部分，查看订单状态并跟踪包裹。

海关、关税和税费
所有订单均提供全球免费配送。
MALLTURK LLC 不负责您的订单可能产生的任何关税、税费或进口费用。运输期间或运输完成后产生的所有费用均由客户自行承担（关税、税费等）。

地址错误与配送问题
客户有责任提供准确、完整的配送信息。对于因客户提供的地址错误或不完整而导致的订单配送问题，我们不承担责任。请在结账时仔细核对您的配送信息。

问题与支持
如果您对配送有任何疑问，请通过我们的官方沟通渠道联系我们。

客户满意度与配送保障

所有订单均采用专业包装，以确保最大程度的保护。MallTurk LLC 对国际运输过程中可能发生的任何损坏承担全部责任。

如果您的订单中缺少任何商品，请通过我们的客服渠道联系我们，我们将在48小时内免费通过快递将缺少的商品寄送给您。
此外，如果收到的产品与我们的产品图片或描述不符，只要您在收到货后的48小时内通知我们，我们将在24小时内为您提供100%全额退款。

此外，所有产品均享有60天保修：如果您的商品在60天内损坏或失去功能，我们将免费为您更换，或提供全额退款。