Return & Refund Policy
We gladly accept returns on unused, unwashed, and original-packaged items.
Return Period
1. Please contact us at info@mallturk.com within 21 days of delivery to initiate a return.
2. Items must be shipped back to our return address within 30 days of delivery.
Return Address
All returns must be shipped to our registered business office:
MallTurk LLC
7901 4th St N #18093, St. Petersburg, FL 33702, USA
Contact & Customer Support
Email: info@mallturk.com
Phone: +90 544 658 36 08
WhatsApp Support: +90 850 840 13 60
Conditions of Return
Buyers are responsible for return shipping costs.
Items must be returned in their original condition and packaging.
If an item is not returned in its original condition, the buyer is responsible for any loss in value.
Refund Process & Timeline
Once we receive and inspect your returned item, we will process your refund. The approved refund amount will automatically be applied to your original credit card or payment method within 5 to 7 business days.
Returns & Exchanges
We do not accept exchanges or order cancellations. If you have any issues with your order, please contact us at info@mallturk.com or via our WhatsApp line and we will do our best to assist you.