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Origin: TR || 600.10.50.0019 Dogus Mystic Chai Plain Tea Filter Bags 20x2.5 gr || Dogus Mystic Chai Plain Tea Filter Bags 20x2.5 gr After-Sales Service: All products sold in our store are original products and are under a 2-year distributor warranty. DİJİMARKTR prioritizes customer satisfaction in after-sales services. You can contact us via the "Ask a Question to the Store" section for any questions regarding the products. PRODUCT CONDiTiONS: The invoice copy sent with the product must be sent to our company along with the product. Products without an invoice, with damaged packaging, or with missing accessories will not be accepted. if you are sending it with a different shipping company, you must pay the shipping fee yourself. Otherwise, it will not be accepted. However, according to relevant legislation, smart technology products (smartphones, handheld computers, etc.) whose protective film has been opened, SiM cards inserted, Wi-Fi connected, or accessories mounted are considered second-hand and therefore cannot be returned under the right of withdrawal. if you detect a fault/defect in the product you purchased, you must follow the product exchange/defective product procedure below. Throughout the process, our company will provide you, our valued customers, with all the information and support you may need. PRODUCT EXCHANGE / DEFECTiVE PRODUCT PROCEDURE: According to relevant legislation, the exchange of faulty/defective electronic products cannot be done without a technical service report. Therefore, for faulty/defective products, sending the product to the importer/distributor's technical service along with the invoice we sent you will expedite the process. Once you send us the report from the technical service, the necessary actions will be taken in accordance with the report. However, if customers wish, you can contact our company and send your product to us via our contracted courier service so that we can handle the technical service process on your behalf. Remember, this place is always open for you! ...
We aim to process and ship orders as quickly and safely as possible.
Worldwide Shipping from Turkey
All orders are shipped worldwide with free shipping.
To ensure the highest product quality and direct access to our manufacturing centers, all our products are dispatched and shipped directly from our main warehouses located in Turkey.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery Time & Shipping Partners
Estimated delivery time is generally 5–10 business days after your order has been processed, depending on the destination and logistics conditions. We partner with reliable global courier services (such as FedEx, DHL, and UPS) to ensure safe and timely delivery.
Order Tracking
After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the “My Orders” section on our website.
Customs, Duties, and Taxes
All orders are shipped worldwide with free shipping.
MALLTURK LLC is not responsible for any customs duties, taxes, or import fees applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & Support
If you have any questions about your shipment, please contact us through our official communication channels.
Customer Satisfaction & Delivery Guarantee
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
