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Origin: TR || Experience the authentic Chai flavor of Eastern and Far Eastern countries, also known as "Chai Tea Latte" and "Masala" in our country, with the real vanilla bean flavor. Darjeeling tea, vanilla, orange, and ginger flavors transform this spicy Eastern tea into a sweet experience. Furthermore, you don't need to prepare a decoction for this tea; it can be brewed with milk or water whenever you wish. For un-decorated brewing: (For the un-decorated blend option) Heat 1-2 teaspoons of VanillaChai with 1 cup of milk or water for 15-20 minutes. Stir occasionally. To prevent boiling, reduce the heat once the chai is well heated. Strain and add 1 teaspoon of honey per cup. || ingredients; Darjeeling Black Tea, Ceylon, Cinnamon, Ginger, Cardamom, Orange, Nutmeg, Black Pepper, Vanilla. Note: As stated in the Health Claims legislation; We cannot use detailed descriptions of our products' effects on human health because the information in question "specifies, alleges, or implies a relationship between a product or the components of a product and human health."
We aim to process and ship orders as quickly and safely as possible.
Worldwide Shipping from Turkey
All orders are shipped worldwide with free shipping.
To ensure the highest product quality and direct access to our manufacturing centers, all our products are dispatched and shipped directly from our main warehouses located in Turkey.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery Time & Shipping Partners
Estimated delivery time is generally 5–10 business days after your order has been processed, depending on the destination and logistics conditions. We partner with reliable global courier services (such as FedEx, DHL, and UPS) to ensure safe and timely delivery.
Order Tracking
After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the “My Orders” section on our website.
Customs, Duties, and Taxes
All orders are shipped worldwide with free shipping.
MALLTURK LLC is not responsible for any customs duties, taxes, or import fees applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & Support
If you have any questions about your shipment, please contact us through our official communication channels.
Customer Satisfaction & Delivery Guarantee
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
