Yes.You can return the item within 30 days (provided its salability remains intact).

PLEASE NOTE: Depending on their national rules, some Countries may reject or require additional documents for food products.

Please make local research about the destination country’s customs rules before making an order.
For example; MEXICO or SPAIN have strict rules about food products. Customers from these countries should consider that before making a food order.

Yes, we send you a tracking number and tracking link with each order. We inform you about every step of your order until delivery.

You can cancel your order within 6 hours after payment. We are not able to cancel or change your order once it is shipped.
If you would like to return your order, please see our Refund Policy

You can change your shipping details until we make the shipment. We are unable to cancel or change any part of your order including the delivery address or payment method once your order is shipped.

Taxes and Duties

All taxes and fees are collected at the checkout stage.
(This applies only to the USA, Canada, and EU member states; these amounts are not collected for other countries.)
For other countries:
Customs duties vary by country depending on local regulations.
You may be required to pay customs duties upon delivery.
All applicable customs charges, taxes, and fees are the customer's responsibility.
Customs authorities require us to declare the value of your order directly on the package.
The release of your package is entirely at the discretion of customs officials.

Warranty

Customer Satisfaction & Delivery Guarantee

All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.

If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours. Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.

In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.