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Features: Hypoallergenic | Material: Bamboo | Production Method: Handwoven | Backing: Woven Backing | Pile Height: Medium (6 - 12 mm) | Theme / Style: Classic | Color: Multicolored | Shape: Rectangular || Otto Collection – Handcrafted Special Loom Modern Rug The Otto Collection clearly distinguishes itself from mass-produced rugs. It is handcrafted on traditional looms using special yarns with a natural fiber structure. Thanks to this production method, each rug is firm, balanced, and exhibits a unique appearance. Its non-shedding surface provides a great advantage in daily use. Dust and dirt do not adhere to the surface; sweeping and wiping are effortless. It is especially suitable for homes that require frequent cleaning, users with allergy sensitivities, and areas with pets. Its fine texture (6 mm) is designed with modern living spaces in mind. It does not create problems under doors and can be easily used with robot vacuum cleaners. The weight of 2500 gr per square meter ensures that the rug sits firmly on the floor; it does not feel light or cheap. Thanks to its natural texture and simple modern design, it is suitable for use in living rooms, dining areas, and offices. The fringed edge finish completes the character of handloom production.
We aim to process and ship orders as quickly and safely as possible.
Order processing time: Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery time & shipping partners: We partner with reliable global courier services (such as FedEx, DHL and UPS) to ensure safe and timely delivery. Delivery times are indicated on the order page and the product page. The average delivery time is 8 business days.
Order tracking: After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the "My Orders" section on our website.
Incorrect address & delivery issues: Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & support: If you have any questions about your shipment, please contact us through our official communication channels.
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
All taxes and fees are collected at checkout. (This applies only to the USA, Canada, and EU member states; these amounts are not collected for other countries.)
For other countries: Customs duties vary by country depending on local regulations. You may be required to pay customs duties upon delivery. All applicable customs charges, taxes, and fees are the customer's responsibility. Customs authorities require us to declare the value of your order directly on the package. The release of your package is entirely at the discretion of customs officials.
