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Features: Double-Sided | Production Method: Handwoven | Base: Woven Base | Pile Height: Thick (12 mm+) | Material: Wool | Theme/Style: Ethnic | Color: Multicolored | Shape: Rectangular || Usak Handwoven Wool Rug is approximately 151 x 199 cm in size and is woven with 25/CM2 double knots. Our rugs are handwoven. Due to being handwoven, the measurements are approximate, and only one of each model is available. Usak and its region were the creators of early Ottoman rugs in the 15th century and the center of Ottoman rug weaving. While elite families in Europe commissioned paintings from famous artists, they used Usak rugs as decorations on walls, floors, and tables. Rugs featured in paintings by famous artists such as Hans Holbein and Lorenzo Lotto have taken the names of the artists. During the reign of Suleiman the Magnificent, weaving masters brought from Azerbaijan began weaving Usak-specific rugs in new styles. To ensure the carpets retained their original characteristics, Anatolian muftis were appointed to oversee the weaving process. The designs were created by painters and decorative artists, giving the carpets the name "palace carpets." Spreading from Ottoman palaces to European castles, mosques to churches, the Usak carpet is not just a carpet; it is a legend, a symbol of prestige.
We aim to process and ship orders as quickly and safely as possible.
Worldwide Shipping from Turkey
All orders are shipped worldwide with free shipping.
To ensure the highest product quality and direct access to our manufacturing centers, all our products are dispatched and shipped directly from our main warehouses located in Turkey.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery Time & Shipping Partners
Estimated delivery time is generally 5–10 business days after your order has been processed, depending on the destination and logistics conditions. We partner with reliable global courier services (such as FedEx, DHL, and UPS) to ensure safe and timely delivery.
Order Tracking
After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the “My Orders” section on our website.
Customs, Duties, and Taxes
All orders are shipped worldwide with free shipping.
MALLTURK LLC is not responsible for any customs duties, taxes, or import fees applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & Support
If you have any questions about your shipment, please contact us through our official communication channels.
Customer Satisfaction & Delivery Guarantee
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
