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Each piece is 100% handmade.
This hand-hammered copper tray is made from pure copper by master craftsmen in Gaziantep, using 100% handcraftsmanship. This tray turns the serving of Turkish coffee into a true ritual, allowing you to present the cup, Turkish delight and water glass together with elegance. You can make the first impression on your guests, the coffee service, unforgettable with this authentic handmade tray. Every product is unique; small variations are the natural reflection of handcraftsmanship.
The tin coating on the interior surface of your copper product may wear away over time. If the silver-colored surface on the inside has disappeared and the reddish tone of the copper has become clearly visible, or if openings or peeling have formed in places, the tin may have thinned or worn away. In this case, re-tinning of your product is recommended.
However, it should be specifically noted that:
Black spots or dark stains on the interior surface do not mean that the tin is gone. This is most often a natural color change caused by use.
No, copper is not poisonous.
Copper products that are properly manufactured and properly used are safe.
Copper is a mineral essential for the human body. Tin-lined copper pots, pans and flasks used in daily life are suitable for contact with food. In traditional production, the interior surfaces of copper products are tinned; this coating keeps copper from coming into direct contact with food.
However, the following should be noted:
Acidic foods (such as those with lemon, tomato paste or vinegar) are not recommended for long contact with unlined copper surfaces. For this reason, quality production and regular tin maintenance are important.
In summary:
✔️ Tin-lined and properly manufactured copper products are safe.
✔️ With proper use and care, they can be used healthily for many years.
❌ Unlined and unmaintained products should not be preferred.
Copper, when produced by skilled hands, is both a safe and a healthy choice.
We aim to process and ship orders as quickly and safely as possible.
Order processing time: Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery time & shipping partners: We partner with reliable global courier services (such as FedEx, DHL and UPS) to ensure safe and timely delivery. Delivery times are indicated on the order page and the product page. The average delivery time is 8 business days.
Order tracking: After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the "My Orders" section on our website.
Incorrect address & delivery issues: Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & support: If you have any questions about your shipment, please contact us through our official communication channels.
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
All taxes and fees are collected at checkout. (This applies only to the USA, Canada, and EU member states; these amounts are not collected for other countries.)
For other countries: Customs duties vary by country depending on local regulations. You may be required to pay customs duties upon delivery. All applicable customs charges, taxes, and fees are the customer's responsibility. Customs authorities require us to declare the value of your order directly on the package. The release of your package is entirely at the discretion of customs officials.
