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Features: Antibacterial | Production Method: Handwoven | Backing: Woven Backing | Pile Height: Thick (12 mm+) | Material: Wool | Theme/Style: Modern | Color: Orange | Shape: Rectangular || • Handwoven from 100% fluffed New Zealand wool, this special type of wool gives the rug a unique softness and natural sheen. • Thanks to its thick pile height, it offers a dense, firm and luxurious texture, leaving a soft mark on the floor with every step. • Its hand-woven structure, combined with high quality and craftsmanship, creates a long-lasting rug that retains its shape for years. • With its natural dark tones and smooth surface, it adds a strong and stylish touch to modern, industrial or minimalist decoration styles. • Fluffed wool fibers give the rug a velvety look and sophisticated depth, creating subtle transitions on the surface depending on the light. • The fringe-free and simple edge structure reflects a timeless aesthetic and easily blends with other elements of the space. • Its natural composition provides thermal insulation, bringing warmth and quietness to the environment.
We aim to process and ship orders as quickly and safely as possible.
Order processing time: Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery time & shipping partners: We partner with reliable global courier services (such as FedEx, DHL and UPS) to ensure safe and timely delivery. Delivery times are indicated on the order page and the product page. The average delivery time is 8 business days.
Order tracking: After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the "My Orders" section on our website.
Incorrect address & delivery issues: Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & support: If you have any questions about your shipment, please contact us through our official communication channels.
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
All taxes and fees are collected at checkout. (This applies only to the USA, Canada, and EU member states; these amounts are not collected for other countries.)
For other countries: Customs duties vary by country depending on local regulations. You may be required to pay customs duties upon delivery. All applicable customs charges, taxes, and fees are the customer's responsibility. Customs authorities require us to declare the value of your order directly on the package. The release of your package is entirely at the discretion of customs officials.
