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Features: Non-Slip Base | Production Method: Handwoven | Base: Woven Base | Pile Height: Fine (under 6 mm) | Material: Wool | Theme/Style: Modern | Color: Yellow | Shape: Rectangular || Handcrafted with care: Each Hereke rug is a hand-woven work of art, expertly woven and enriching the atmosphere of your home with its unique patterns. High-quality material: Thanks to its wool woven fabric, it offers long-lasting use and comfort, while also providing a natural softness. Non-slip base feature: With its non-slip base designed for safe steps, it provides maximum safety in every area of your home. Fine pile height: With a pile height of under 6 mm, this rug offers practical use with its lightweight and easy-to-clean structure. Stylish and simple design: With its flat fringe details, it adapts to modern and minimalist decoration styles. Versatile use: An ideal choice for large areas such as living rooms and lounges, the Hereke rug adds elegance to your space.
We aim to process and ship orders as quickly and safely as possible.
Order processing time: Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery time & shipping partners: We partner with reliable global courier services (such as FedEx, DHL and UPS) to ensure safe and timely delivery. Delivery times are indicated on the order page and the product page. The average delivery time is 8 business days.
Order tracking: After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the "My Orders" section on our website.
Incorrect address & delivery issues: Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & support: If you have any questions about your shipment, please contact us through our official communication channels.
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
All taxes and fees are collected at checkout. (This applies only to the USA, Canada, and EU member states; these amounts are not collected for other countries.)
For other countries: Customs duties vary by country depending on local regulations. You may be required to pay customs duties upon delivery. All applicable customs charges, taxes, and fees are the customer's responsibility. Customs authorities require us to declare the value of your order directly on the package. The release of your package is entirely at the discretion of customs officials.
