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Features: Non-Slip Base | Production Method: Handwoven | Base: Woven Base | Pile Height: Fine (under 6 mm) | Material: Wool | Theme/Style: Modern | Color: Navy Blue | Shape: Rectangular || Handcrafted with care: Each rug is meticulously hand-woven using the Kayseri Hacılar weaving technique, resulting in a first-class quality product. Thanks to its natural wool material, it offers both durability and comfort, promising long-lasting use. This rug, which brings elegance and warmth to your living spaces such as living rooms and lounges, adds an elegant touch to your space. With its flat fringe details, this rug exhibits a modern and minimalist look and easily adapts to your decor. Thanks to its non-slip base, it ensures safe steps and expands the movement area in your home. With its fine pile height (under 6 mm), it offers easy cleaning while making dust and dirt less visible underneath the rug. With its rectangular shape, this rug, which is in standard sizes, easily adapts to various room layouts.
We aim to process and ship orders as quickly and safely as possible.
Worldwide Shipping from Turkey
All orders are shipped worldwide with free shipping.
To ensure the highest product quality and direct access to our manufacturing centers, all our products are dispatched and shipped directly from our main warehouses located in Turkey.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotions, processing times may be slightly extended. Once processed, you will receive a shipping confirmation email with your tracking details.
Delivery Time & Shipping Partners
Estimated delivery time is generally 5–10 business days after your order has been processed, depending on the destination and logistics conditions. We partner with reliable global courier services (such as FedEx, DHL, and UPS) to ensure safe and timely delivery.
Order Tracking
After your order has been shipped, you can check your order status and track your shipment through the tracking link sent to your email or via the “My Orders” section on our website.
Customs, Duties, and Taxes
All orders are shipped worldwide with free shipping.
MALLTURK LLC is not responsible for any customs duties, taxes, or import fees applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Questions & Support
If you have any questions about your shipment, please contact us through our official communication channels.
Customer Satisfaction & Delivery Guarantee
All orders are professionally packaged to ensure maximum protection. MallTurk LLC is fully responsible for any damage that may occur during international transit.
If any item is missing from your order, please contact us through our support channels, and the missing item will be sent to you via express shipping free of charge within 48 hours.
Furthermore, if the received product does not match our product images or descriptions, a 100% full refund will be issued within 24 hours, provided that we are notified within 48 hours of delivery.
In addition, all products are covered under our 60-day warranty: if your item breaks or loses functionality within 60 days, we will provide a free replacement or a full refund.
